Last updated: November 11, 2026
How we use donations
Unrestricted gifts are applied where the need is greatest across our programmes and the essential costs of delivering them. Restricted gifts are used only for the programme the donor selects. If a restricted programme is fully funded or cannot proceed, we will contact the donor before redirecting the gift.
Receipts
Every donation receives a written acknowledgement by email showing the amount, date and reference. Please keep it for your records.
Recurring gifts
Monthly gifts continue until you cancel. You can change or cancel at any time by contacting us; changes take effect before the next scheduled payment.
Refunds
If you made a donation in error (for example a wrong amount or duplicate payment), contact us within 30 days at info@emergeepicenter.org with your reference and we will refund it in full. Refunds after 30 days are considered case-by-case.
Fraud prevention
We reserve the right to decline or refund gifts we suspect to be fraudulent or connected to unlawful activity, consistent with our Anti-Fraud, Anti-Bribery & AML Policy.
Donor privacy
We never sell or trade donor information. Donors may ask to remain anonymous in any public acknowledgement.
